Did you recently have your vehicle serviced or repaired at XYZ Shop on 120 Tustin Ave in NEWPORT BEACH, CA ?
1. Overall, how satisfied were you with the repair facility/experience?
If this question did not apply to your visit please choose the "NA" option.
2 a. How satisfied were you with the repair facility regarding convenience of obtaining service?
2 b. How satisfied were you with the repair facility regarding courtesy/helpfulness of service personnel?
2 c. How satisfied were you with the repair facility regarding clear explanation of charges and work performed?
2 d. How satisfied were you with the repair facility regarding your vehicle ready when promised?
2 e. How satisfied were you with the repair facility regarding the quality of work performed?
2 f. How satisfied were you with the repair facility regarding the cleanliness of facility?
3. Do you have any suggestions on how XYZ Shop can improve its service to you?
Please type NA if you do not wish to share your thoughts.
4. Based on your recent experience at this facility, how likely are you to recommend the repair facility to others?
5. Are you a member of AAA?
No purchase is required to participate in this survey. Void where prohibited by law. Open to legal residents of the United States who are eighteen (18) years of age or older.